Booking, cancellation and privacy
Last updated 15 Oct 2026.
TODO: owner to read and approve all policy wording before launch
Booking and advance
This applies to rooms, restaurant tables and Vanashri Banquet Hall.
- Send us an enquiry with the form, on WhatsApp or by phone.
- Our staff call you to confirm availability and the total.
- Pay the advance by cash or UPI, only after that call.
- Your booking is confirmed.
A booking is confirmed only when our staff have called you and you have paid the advance. Sending the enquiry form or a WhatsApp message does not confirm a booking by itself.
Advance amounts
- Rooms: TODO: advance for rooms
- Restaurant tables: TODO: advance for tables (if any)
- Banquet hall: TODO: advance for the hall
How to pay
Cash or UPI. TODO: UPI ID Pay only after our staff have called you to confirm.
Tax invoices (GST): TODO: do you issue GST invoices?
Cancellation
TODO: cancellation and refund rules (rooms, tables, hall)
To cancel or change a booking, call reception on 95913 25852 or message us on WhatsApp.
Staying with us
Check-in and check-out
TODO: check-in and check-out times
ID
TODO: ID rules (which ID, for whom, foreign guests)
Extra bed
TODO: extra bed rules
Privacy
This explains what happens to the details you give us through this website. Hotel Samay International ("we") is responsible for them.
What we collect
- Enquiry form: your name, mobile number, email address if you give it, the booking details you choose (dates, number of guests, type of function) and your message.
- WhatsApp and phone calls: what you tell us. WhatsApp messages are also handled under WhatsApp's own privacy policy.
How it reaches us and what we use it for
The form sends your details through Web3Forms, a form service that forwards them to our email inbox. Web3Forms says it does not store form submissions and deletes its server logs every two months. This website itself does not store what you type.
We use your details only to reply to your enquiry, confirm and manage your booking, and keep the records a hotel has to keep. We don't sell them or share them with anyone else, and we won't send you marketing messages.
How long we keep it
TODO: how long enquiry emails and booking records are kept
Cookies and analytics
This website does not use analytics or advertising cookies.
The map on our contact page is provided by Google Maps, which may set its own cookies when it loads. Links to WhatsApp and Google Maps take you to those services.
Your choices
You can ask us what details we hold about you, ask us to correct them, or ask us to delete them, unless we have to keep them by law. Write to info@hotelsamayinternational.in or call 95913 25852.